Cy66's Privacy Policy

1. What Information We Collect

We collect various types of information when you create an account and use our services. Full details are outlined below:

a) Registration information:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and district
• Password (stored in encrypted form)

b) KYC verification information:

• National ID (NID) or passport number
• Scanned copy of a photo ID document
• Proof of address document (utility bill or bank statement)

c) Financial transaction information:

• Mobile banking number (Mobile Banking, Nagad, Rocket)
• Deposit and withdrawal history
• Transaction Amount & Date

d) Automatically Collected Information:

• IP address and device type
• Browser type and operating system
• Time spent on the platform and list of pages visited
• Cookies and local storage data

2. How We Use Your Information

cy66 Collected information is used solely for the following specific purposes:

• 1
  Account management

  Your information is used to create, verify, and secure your account.

• 2
  Transaction Processing

  Financial information is used to process deposits and withdrawals.

• 3
  Customer Support

  Your contact information is used to resolve issues and provide support.

• 4
  Fraud Prevention

  Behavioral data is analyzed to detect unauthorized activity and fraud.

• 5
  Platform Development

  Usage patterns are analyzed to further improve the user experience.

• 6
  Legal compliance

  Information is used as required to comply with applicable laws and regulatory directives.

3. Data Sharing Policy

cy66 does not sell or rent your personal data. However, information may be shared in the following limited circumstances:

4. Cookies Policy

cy66 Cookies are used to enhance your experience on the platform. Cookies are small text files stored in your browser.

Cookies we use:

• Essential cookies: Required for login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: To understand which sections of the platform are used most. All data is anonymized.
• Functional Cookies: To remember your language preference, theme settings, and similar choices.
• Analytical Cookies: To improve the platform by analyzing user behavior.

5. Data Protection Measures

cy66 Industry-standard security measures are used to protect your data:

• TLS/SSL encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls are used to block unauthorized access.
• Two-Factor Authentication: Adds an extra layer of security to your login.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Encrypted storage: All stored sensitive data is encrypted.
• Restricted Access: Only authorized personnel may access specific data.

6. Your Rights

cy66Every user registered at has the following rights regarding their personal data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Right to Portability: You may request a copy of your data in a structured format.
• Right to object: You may object to your data being used for specific purposes.

To exercise these rights, [email protected] to send us an email. We typically respond within 48 hours.

7. Data Retention Period

Cy66 does not retain your data longer than necessary. Below are the retention periods for different types of information:

After the retention period, data is securely and permanently deleted.

8. Children's Privacy

cy66 This platform is strictly for adults (18+). We do not knowingly collect any information from individuals under the age of 18.

• Age verification is carried out at the time of registration.
• If an underage user's account is identified, it is immediately suspended.
• If data belonging to a minor has been collected, it will be deleted upon request by a parent or guardian.

9. Privacy Policy Changes

cy66 This Privacy Policy may be updated at any time. When changes are made:

• The last updated date on this page will be changed accordingly.
• For significant changes, a notice will be sent to your registered email.
• A notice will be posted on the platform's homepage.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

10. Get in Touch

For any questions, requests, or complaints regarding the Privacy Policy, please contact cy66's Data Protection Team:

• Email: [email protected]
• Live Chat: Available after logging in to the platform
• Response Time: Within 24–48 Hours

Your privacy is our highest priority. cy66 always handles your data transparently and responsibly.