Cy66's Terms and Conditions

1. General Terms

cy66 Is an online betting and gaming platform operated for users in Bangladesh. These Terms and Conditions ("Terms") form a legal agreement between cy66 and its users. By accessing, registering on, or using any service on the platform, you agree to be bound by these Terms.

These Terms & Conditions are written in English and shall be interpreted in accordance with the laws of Bangladesh. cy66 The right to amend these terms and conditions at any time is reserved. Notice of any changes will be posted on the platform, and continued use following such changes will be deemed acceptance of the new terms.

This platform is operated for entertainment purposes. cy66 Responsible gaming is always encouraged, and users are advised to avoid excessive betting.

2. Account Register

cy66The following conditions must be met to create an account at

• Each individual may only open one account Only one account is permitted. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• All information submitted during registration must be accurate, truthful, and up to date. Providing false or incorrect information may result in immediate account closure.
• Your account login credentials must be kept strictly confidential. Do not share your password with anyone.
• Users are solely responsible for their account security. If you notice any suspicious activity, please contact us immediately at cy66 Must be reported to support.
• The mobile number and email address provided at registration must be verified.

3. Age Verification (KYC)

cy66To open an account at 18 Years of Age Users must meet the required age. Minors are strictly prohibited from using the platform.

Before a withdrawal or after a specified deposit amount, cy66 The following documents may be requested:

• Scanned copy of National ID (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Proof of payment method ownership

Withdrawals may be placed on hold until the KYC process is complete. Verification is typically completed within 24–48 hours of document submission.

4. Deposit & Payment Policy

cy66The following rules apply to deposits at

• Deposits must be made from a payment method registered in your own name (Mobile Banking, Nagad, Rocket).
• Deposits from third-party accounts are strictly prohibited and may be returned.
• Minimum deposit amounts and maximum limits are subject to change in accordance with the rules set on the platform.
• Once a deposit is confirmed, funds are typically credited to your account instantly.
• If you experience any transaction issues, please contact support within 24 hours.

5. Withdrawal Policy

For withdrawing winnings, cy66has specific policies in place:

• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals are typically processed within 3–10 Minutes Processing time may take up to 24 hours during peak periods.
• Large withdrawals may be held pending KYC verification.
• The specified wagering requirements must be met before bonus funds can be withdrawn.
• If fraud is suspected, cy66 Reserves the right to temporarily suspend withdrawals for investigation purposes.

6. Bonus & Promotion Rules

cy66Bonuses and promotions at

• Each bonus has its own Wagering Requirement which is stated in the bonus details.
• Each user may use each bonus offer once only.
• Any attempt to abuse bonuses or exploit the system will result in the bonus being cancelled and the account suspended.
• Winnings from bets placed with bonus funds must have wagering completed before withdrawal.
• cy66 The right to modify or cancel any promotion at any time is reserved.

7. Betting Rules

cy66The following rules apply to betting at

• Once a bet is confirmed, it cannot be changed or cancelled.
• All pre-match bets close before the event begins. Live betting allows you to place bets while the event is in progress.
• If a bet is voided due to a technical issue, the bet amount will be refunded.
• If a match or event is cancelled, the relevant bet will be cy66remains at the discretion of
• In the case of an Obvious Error in odds cy66 Reserves the right to void or amend any bet.
• In a multi-event bet, if one event becomes void, the entire bet will be recalculated.

8. Prohibited Activities

cy66 The following activities are strictly prohibited on the platform:

• Fraud & Deception: Opening an account or collecting bonuses using false information.
• Match Fixing: Placing a bet with prior knowledge of or influence over an event's outcome.
• Automated Betting: Placing bets using bots, scripts, or artificial intelligence.
• Money Laundering: Using the platform for money laundering purposes.
• Account Sharing: Allowing another person to use your account.
• System Exploitation: Exploiting platform bugs or vulnerabilities to gain an unfair advantage.

9. Account Suspension & Closure

cy66 Accounts may be suspended or closed under the following circumstances:

• If any provision of these Terms & Conditions is violated.
• If KYC verification is not completed or fraudulent documents are submitted.
• If the account has been inactive for an extended period (typically 12 months).
• At the user's own request.
• For security reasons or when an investigation is required.

If you have a remaining balance and no rule violations, you will be given the opportunity to withdraw before the account is closed. However, balances may be forfeited in cases of fraud or serious violations.

10. Responsible Gaming

cy66 We believe betting is a form of entertainment, not a source of income. That is why we place the highest importance on responsible gaming.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a temporary break ranging from 24 hours to 6 weeks.
• Self-Exclusion: Block your account for an extended break.
• Reality Check: Receive periodic reminders about your play time and betting activity.

If you feel that betting is negatively affecting your life, please contact support immediately or Responsible Gaming View page.

11. Privacy & Data Protection

cy66 Committed to protecting your personal information. Here is what we do:

• All data transmissions are secured with SSL encryption.
• Your personal information is never sold to third parties.
• Information may be shared when required by law or upon request by relevant authorities.
• Cookies are used to enhance the user experience.

For more details, visit our Privacy Policy View page.

12. Changes to Terms & Conditions and Contact

cy66 These terms and conditions may be updated at any time. Any changes will be announced on the platform homepage and via email. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

If you have any questions about the terms and conditions, our support team is always ready to help. You can reach us through the following:

• Email: [email protected]
• Live Chat: Available after logging in to the platform
• Response time: typically within 1–4 hours